tricoma onboarding · DACH

tricoma delivers when the rollout is right.

Most tricoma issues are not inside the software. They show up earlier: wrong channel setup, messy master data, a team that was never trained properly. We fix that before it becomes a crisis.

Delivered in e-commerce and multichannel
Transparent costs before kickoff
Free initial assessment
tricoma ERP rollout: multichannel management and order processing. onboos supports e-commerce companies with tricoma onboarding in the DACH region
tricoma Bronze Partner badge - onboos is an official tricoma partner

Official partner

tricoma Bronze Partner with certified expertise.

Verified knowledge - confirmed by the vendor.

Certification

  • tricoma certificate - onboos certified tricoma partnertricoma certification

What changes afterwards

What you gain after implementation.

Your multichannel actually works.

You open tricoma on Monday morning - and every channel stays in sync. Shopify, Amazon, eBay: same stock, same prices, returns in one place. No manual imports, no stock mismatch, no guessing which channel booked what.

Your team stops routing every question through you.

People open tricoma, find an order, process it - done. No calls to you, no constant reminders. Flows are defined once, mapped in the system, and your team follows them daily and independently.

The project has a real finish line.

No endless ticket queue, no 'we will clarify that later'. We define what 'done' means before kickoff - and work until we get there. After our rollout tricoma runs, your data is in, processes are documented, your team is trained. Closed.

Honest take

Who this implementation fits - and who it does not.

A strong fit if ...

  • you run a webshop or multichannel retail with at least two sales channels (for example your own shop plus Amazon or eBay)
  • you have 2-20 employees and your team works daily with orders, returns and stock
  • you chose tricoma and want a structured rollout with clear scope, clear costs and a clear finish
  • you can assign an internal owner who is allowed to decide

Less ideal if ...

  • you are still deciding whether tricoma is the right system - start with the product page, then decide
  • you cannot allocate internal time - a rollout needs commitment on both sides
  • you mainly sell services or projects - tricoma is built for product commerce, not pure service businesses

Fewer than two employees? Reach out anyway - we can review whether an implementation already makes sense for you.

Evaluate first, implement second

Still unsure whether tricoma fits? Start with the product deep dive.

See strengths, limits and practical fit for multichannel commerce before you commit to a rollout.

Go to the tricoma product page

After that we can clarify in a first call whether implementation makes sense for your case.

Dein Weg mit uns

How your project could run.

No two projects are identical. The sequence still follows a proven structure with weekly checkpoints so everyone knows where things stand.

01
Week 1-2

Analysis and project setup

We review your processes: which channels, which items, which flows must be mapped in tricoma - and what should stay out. Key users join early.

You know what happens when, what it costs - and scope is closed.

02
Week 2-6

Configuration

tricoma is set up for your company: items, warehouses, suppliers, customers. Channel connections (Shopify, Amazon, eBay, Otto) are implemented. Key users train early - not at the very end.

You can log in and see your real items and stock levels.

03
Week 6-12

Data migration and testing

Existing data is migrated and validated. Your team tests core flows. Important: you clean source data and deliver it in the agreed format.

Your data lives cleanly in the system - reviewed, validated, ready to use.

04
Week 12-15

Training and go-live

Final training on your real processes. Then you go live - with us beside you, not alone.

Your team can run the core workflows independently.

05
Week 15-16

Project closure

Open items are cleared and documentation is finalized. The project is only done when operations run.

Finished. Not 'almost'. Done.

06
Week 1-4 after go-live

Stabilization

Daily check-ins in the first weeks after go-live until operations feel stable. We stay reachable until you feel safe.

You know someone is there when something sticks.

Sounds like a plan? In 30 minutes we clarify whether tricoma fits your business.

Book your first consultation now

Client voices

What clients say about working with us

Real feedback from companies that started their tricoma journey with us.

From Shopify chaos to ERP transparency
«Shopify couldn't track our inventory properly - we needed an ERP. When orders exploded, our small team had no time to set up Xentral ourselves. onboos was recommended by Xentral and implemented everything professionally and with industry-specific expertise. Our workflows are optimized now and we finally have operational transparency.»
DD

Dominic Dietziker

CEO, Headshop GmbH

Honest answers

Your implementation questions. Our direct answers.

Before you commit, you want clarity. Here are the most common questions - and our honest answers.

No lock-in - you can operate tricoma independently afterwards
Fixed price - no hidden costs after kickoff
If we are not a fit, we say so in the first call

Analysis, configuration of channel connections, data migration, key user training and support in the first weeks after go-live. Not included: cleaning your raw data. You deliver data in the right format - we clarify what that means in the first call and document it in writing.

Typically 4-6 months, depending on multichannel scope, migration effort and internal availability. In the first call we outline realistic timelines for your situation.

We work with a defined scope. If scope changes, we address it openly before costs spiral. No hidden hourly surprises.

A decision-maker who can commit. Time for feedback rounds and testing. And willingness from the team to adopt the new system. Without internal ownership, no ERP rollout works - regardless of who supports you.

Yes. Many projects are rebuilds, not greenfield. We review what is missing, what is misconfigured and what your team really needs to work with it daily.

Daily check-ins in the first weeks until operations stabilize. After that optional ongoing support for everything that comes up post-rollout.

That is the most common reason ERP projects fail - not the software. That is why we involve key users from week one, not only during training. People who co-create carry the change later. If commitment is missing, we say so openly before it gets expensive.

David Tatzl - founder of onboos
Your contact person
David Tatzl

Why onboos for tricoma

I know the system. And I know your problem.

We implemented tricoma ourselves in an e-commerce business with multichannel connectivity. I know where the product shines and where it has limits. And I know where rollouts fail: not in the software, but in preparation - and in whether channel connections are clean from day one.

At onboos we own the rollout end to end: process review, configuration, channel setup, data migration, training and the first weeks afterwards. A closed work package with transparent costs from the start.

We are not tied to tricoma. If tricoma is not the fit after our conversation, we say so - and recommend an honest alternative. No pitch, just a clear view from practice.

You do not get a brochure - you get a practical, honest assessment.

Book your first consultation now

Let's review together whether tricoma is right for your business.

No pitch, no sales event. We look at whether and how an implementation makes sense for you - with clear scope, fixed pricing and a defined finish. If tricoma is not the fit after our call, we say so openly and recommend alternatives at no cost.

Book your first consultation now
FreeNon-bindingNo preparation needed

Our promise

If tricoma is not the fit after our conversation, we say so directly and suggest a better alternative. At no cost.

Oder schreib uns direkt: [email protected]